Minitel Premium Room Service: Terms and Conditions

1. Introduction

These terms and conditions ("Terms") govern the use of the hotel delivery ‘room service’ ("Service") provided by Minitel. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Service.

2. Service Description

The Service provided by Minitel allows guests of participating hotels to place orders for various products, including but not limited to food, beverages, and amenities, to be delivered directly to their hotels.

3. Ordering Process

4. Delivery

5. Payment

6. Cancellation and Refunds

7. Liability

8. Amendments

9. Governing Law

These Terms shall be governed by and construed in accordance with UK laws.

10. Contact Information

If you have any questions or concerns about these Terms, please contact us at hello@minitel.co.uk

Minitel Premium Room Service: Refund Policy

1. Cancellation and Refunds

2. Refund Disputes

3. Contact Information

If you have any questions or concerns about our refund policy, please contact Minitel's customer service department at hello@minitel.co.uk