Premium in-room service for hotels

The whole neighbourhood, one tap away.

A beautifully branded coaster sits in every room. One tap and guests can order food, drinks and everyday essentials from the best local shops, delivered to the door, no app required.

[ hero image, boutique hotel room with branded Minitel coaster on the nightstand ]
How it works

No app. No QR code. Just a tap.

[ branded NFC coaster ]
01

A tap of the coaster

A beautifully branded coaster rests by the bed. Guests tap it with their phone, no app to download, no QR code to hunt for.

[ menu on phone ]
02

Browse & order

Your menu opens instantly, quality drinks, snacks and freshly made meals, curated and priced to suit your hotel.

[ delivery to door ]
03

Delivered to the door

Orders are picked up from nearby independent shops and brought straight to the room. You share the revenue, with no stocking, spoilage or admin.

Local first

Every order supports the neighbourhood.

Minitel is stocked by the shops, cafés and makers around your hotel, so a little of every order stays in the community you're part of.

Champions local trade

Orders are fulfilled by shops and cafés near your hotel, putting spend back into the streets around you.

Nothing goes to waste

No minibar to restock and no stock to write off. Nothing sits on a shelf, nothing spoils.

A real sense of place

Guests taste and discover the neighbourhood, exactly the way your best guests want to.

Featured partners

Chosen by hotels that live in the details.

The Hoxton

Open-house hotels rooted in their neighbourhoods, the kind of considered, design-led hospitality Minitel is built to complement.

wilde

Design-led aparthotels offering apartment freedom with hotel comforts, a natural home for premium in-room service.

Get in touch

Bring Minitel to your hotel.

Tell us a little about your property and we'll be in touch to show you how it works, and what it could earn you.